Norton antivirus does not support the repair feature

August 24, 2006

Create tgctlsi.dll and tgctlsr.dll files:

  1. In Windows Explorer, go to the C:\Program Files\Common Files\Symantec Shared folder.
  2. Right-click on a blank area on the Right Hand pane and Select New Text Document, which is inside New.
  3. Rename the file created to tgctlsi.dll.
  4. Repeat step 2.
  5. Rename the file created to tgctlsr.dll
  6. Close Windows Explorer and check for the issue.

If the issue was being encountered during the starting of the computer, please restart the computer and check for the issue.

Note : This is Just a suggestion it may or may not Fix the problem but still worth a try

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One Response to “Norton antivirus does not support the repair feature”


  1. Before my subscription expired, I tried to talk with one of your reps who said he was in India. I could not understand him since his English was poor. I attempted to continue the same service I had and thought I did. Something is wrong. I have a Trojan Horse virus and you will not help. Why?

    I would like to talk with someone who can speak English clearly. I can be reached at 760-757-4323 or 760- 439-5073. I do not want an e-mail reply, but the address is rlmitch55@cox.net


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