Error: “Norton AntiVirus configuration is not complete. You must have administrator privileges”

April 12, 2006

Add administrator access to all users

  1. Log on to the computer using an Administrator account.
  2. Update the permissions for users with limited access so that they have administrator access.
  3. Log on as the user who was seeing the error (and who now has administrator access), and continue on to the next section.

Remove the leftover Norton AntiVirus registry value

  1. On the Windows taskbar, click Start > Run.
  2. In the Run dialog box, type

    regedit

  3. In the Edit menu, click Find.
  4. In the “Find what” box, type

    cfgwiz.exe

  5. Click OK.
    The value can exist in one of the following keys

    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    HU\<SID>\Software\Microsoft\Windows\CurrentVersion\Run

    <SID> will appear as a numbered folder, starting with S- (for example, S-1-5-2-17085534892-2353568939-43959049899-1000).

  6. In the right pane, select the value:

    Cfgwiz.exe

  7. On the keyboard, press Delete.
  8. Click Yes to confirm the deletion.
  9. Press F3 to search for the next entry.
  10. Repeat steps until you see the message “Finished searching through the registry.”
  11. On the File menu, click Exit.

To restore your user settings to limited access

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3 Responses to “Error: “Norton AntiVirus configuration is not complete. You must have administrator privileges””

  1. Diane Says:

    Thank you so much. I have been running around in circles. I will try this later, seeing it is Father’s Day………..Thanks a mil.
    Diane

  2. anonymous Says:

    if nothing works, please try to recollect if there was any other antivirus that you uninstalled like Mc Afee etc. Download the uninstall tool for that antivirus and reinstall Norton. It worked for me..


  3. Thanks! I have been looking for this info all day now. My computer is not running like it should and I need to figure out how to fix it quickly. I have bookmarked your post so others can find it to on delicious.


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