Norton antivirus does not support the repair feature

Create tgctlsi.dll and tgctlsr.dll files:

1. In Windows Explorer, go to the C:\Program Files\Common Files\Symantec Shared folder.
2. Right-click on a blank area on the Right Hand pane and Select New Text Document, which is inside New.
3. Rename the file created to tgctlsi.dll.
4. Repeat step 2.
5. Rename the file created to tgctlsr.dll
6. Close Windows Explorer and check for the issue.

If the issue was being encountered during the starting of the computer, please restart the computer and check for the issue.

Note : This is Just a suggestion it may or may not Fix the problem but still worth a try