-
Use Administrator account
-
Use SYMNRT and SYMMSICLEANUP.reg and MSIFIX.bat
-
Use Windows Installer CleanUp Utility
-
Unregistered Msiexec.exe
-
Renamed msiexec.exe to msiexec.old from C:\Windows
-
Delete the following
c:\D & S\Allusers\AD\Symantec
c:\PF\Norton & Symantec folders
c:\PF\CF\SS -
Backup registry
-
Delete symantec folder under HKCU\software\symantec & HKLM\software\symantec
-
Restarted the computer
-
Install Windows Installer 3.1
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Create the Symantec folder in HKLM\Software and HKCU\Software and give full control permissions
-
Chk permission for Admin & System for HKLM\Software\Classes\CLSID, INTERFACE & TypeLib and HKCR\CLSID, INTERFACE & TypeLib
-
Restart and Install Norton



November 29, 2007 at 2:06 pm
I know this is an old post but i am recieving this error and i would like to try this. Can it be explained in english? Symantec tech support has been trying for 3 weeks and i still cant install NAV. Please help. Thanks.